All property owners are expected to sign up for direct deposit to facilitate timely and secure delivery of payment from DBHDD. The best way to ensure you receive payment on time, every time, is by signing up for direct deposit. All payments are issued via the Georgia Collaborative. The direct deposit service is called PaySpan.
Property owners need to go through just a few steps to verify their information and enjoy the benefit of this convenience.
TIP: The first check issued to a property will always be a paper check sent by mail from the Georgia Collaborative (Carelon) and you will need the information on the check to help sign up for PaySpan, so be sure to capture the information before depositing the check.
Where to Register Online:
Attached to this article is a guide for how to register!
Visit www.payspanhealth.com to sign up using the Registration Code and PIN that will be included on your first mailed check!
You can also call PaySpan at 877-331-7154 for support with signing up.
Looking for payment details? Check your Provider Summary Voucher (PSV)!
Housing providers (aka property owners) have access to a Provider Summary Voucher (PSV) that explains the details of each check, but these are no longer mailed. PSVs can be accessed online at www.valueoptions.com/pclogin or via PSV faxback service by calling 866-409-5958.
If utilizing the PSV faxback service, have ready the check date, the reference number and the check amount which can be located In the top right hand corner of the check stub.